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Lonca Wholesale Clothing Marketplace Frequently Asked Questions

What is Lonca?

Lonca is a US-based B2B e-commerce platform that facilitates wholesale sourcing of fashion products from Turkey across the globe. We work with hundreds of verified brands. Our customers include boutique sellers as well as sellers on e-commerce platforms like Amazon. We provide an end-to-end experience, and take care of the entire process from order to delivery. Choose your products, pay online and conveniently track orders. Lonca handles the rest.

Why should I prefer buying from Lonca?

We take pride in the quality and uniqueness of the products offered on Lonca. We believe that your customers will love our products and they will fly off your shelf. All brands on Lonca are verified and compliant on all fronts - legal, financial and ethical. Our on-ground team conducts a thorough physical inspection of the brand’s factories. Products from all brands can be sold globally across all platforms. When you order on Lonca, you also get access to all the consumer protections and dispute resolution mechanisms available in the US.

Which countries do you ship to?

Lonca ships to all around the globe - including all of North America, Europe, Australia, Middle East & Africa.

How can I make a refund or exchange request?

At Lonca, we do not offer refunds. However, if you need to exchange an item, simply visit your profile page and submit a request through the 'Exchanges' tab. Your exchange request will be processed within 1-2 business days.